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Seasonal Bookstore Cashier and Customer Service Representative

Please see Special Instructions for more details.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. The following person has been designated to handle inquiries regarding the non-discrimination policies: Rosemary Buschhaus, J.D., SPHR, SHRM-SCP Director of Employment and Employee Relations 1701 Wright St Madison, WI 53704 (608) 246-6904

Posting Details

Posting Details

Position Title: Seasonal Bookstore Cashier and Customer Service Representative
Request Type: New Position
Posting Date: 10/27/2017
Application Deadline:
Open Until Filled Yes
Transfer Requests and Application Due By:
Salary $13.68 per hour
Location: Madison-Truax
Department: Auxillary Services
Employment Conditions:

Short term employment opportunity!

Madison College Bookstore will have short term positions available at the Truax campus during the spring semester start. Positions start January 3, 2018. All positions will end by late January/early February or earlier depending on the needs of the store.

Organizational Function and Responsibilities:

Friendly, positive, and detail oriented people are needed. Experience in cashiering, customer service, and order fulfillment is preferred. Must be able to commit to a set schedule within the hours listed below, stand for long periods of time, lift 50 lbs. and present a professional image at all times.

All applicants must be available to work a set schedule that will fall within the dates/times listed below. Some people will be scheduled for an early shift and others will be scheduled for a late shift. Schedules will be determined by the bookstore management.

Standard hours for the bookstore during this period will be Monday-Thursday 7:00am – 7:00pm, and Friday 7:00am-4:30pm.

If you or someone you know is interested, please complete an on-line application or for more information, inquire within the Truax bookstore or contact Scott or Carol at 608-246-6016.

Essential Duties:

The following duties are typically expected of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Operate a cash register.
• Handle several types of transactions, some of which are fairly complex.
• Provide quality customer service in store and over the phone in locating books, supplies, and information.
• Verify incoming orders and stock shelves.
• Fill orders for textbooks and school supplies.
• Provide information and guidance to customers entering the store.
• Clean and straighten retail merchandise.
• Perform other duties as assigned by bookstore staff.

Knowledge, Skills, and Abilities

1. Skill in customer service.

2. Skill in establishing and maintaining effective working relationships.

3. Skill in cashiering and maintaining money records.

4. Skill in following oral and written instructions.

5. Ability to lift and carry heavy items weighing up to 50 pounds.

6. Ability to be flexible as work conditions and responsibilities change.

7. Ability to be multi-task, be composed, and organized in a fast paced environment.

8. Demonstrated skill in communications and human relations with populations of diverse socio-economic and racial backgrounds as well as individuals with disabilities.

Qualifications:

1. Experience in cashiering, customer service, and/or order fulfillment is preferred.

Special Instructions to Applicants:

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Rosemary Buschhaus, J.D., SPHR, SHRM-SCP
Director of Employment and Employee Relations
1701 Wright St
Madison, WI 53704
(608) 246-6904

Position Type: Support Staff
Recruitment Strategy: External
Posting Number 20160602820
FLSA: Nonexempt
Quick Link http://jobs.madisoncollege.edu/postings/13027

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Other Document
  4. Transcripts
  5. Optional Document 1
  6. Optional Document 2
  7. Optional Document 3
  8. Optional Document 4
  9. Optional Document 5

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you first hear about this particular job opportunity with Madison College?
    • Madison College website
    • Madison College Matters
    • Indeed.com
    • Careerbuilder.com
    • Monster.com
    • Linked In
    • Madison Newspapers
    • Capitol City Hues
    • Madison Times
    • UMOJA
    • JobsInMadison.com
    • LASUP or LUCHA Listserv
    • La Communidad
    • Wisconsin.gov
    • Chronicle of Higher Education
    • Higher Ed Jobs.com
    • Inside Higher Ed
    • Other (please specify in next question)
  2. If you selected 'other' for how you heard about this employment opportunity, please explain below.

    (Open Ended Question)

  3. * What hours and days will you be available to work?

    (Open Ended Question)